The Young District Medical Centre is a busy practice and appointments are in high demand.
This Cancellation Policy is designed to ensure fairness to both patients who are kept waiting to book appointments as well as the doctors who are striving to meet the demand for their services.
Your appointment time is reserved especially for you. We understand that at times appointments need to be changed.
Under this cancellation policy, YDMC appreciate your co-operation as below:
- A minimum of 3 hours’ notice, prior to your scheduled appointment time, is required for cancellation or changes to appointment times
- Patients not attending or cancelling their appointment within 3 hours of their scheduled appointment time may be charged a non-attendance fee.
- The non- attendance fee for a standard appointment is currently $30.00
- Please note no subsequent appointments will be booked until the non-attendance fee is settled
If you feel you have extra-ordinary or emergency circumstances, please notify the Practice Manager in writing and our management team will give your matter due consideration.
We ask for your assistance and adherence to our cancellation policy to help us provide a better service to the community.