Faster Access to Your Results
To improve our service and reduce waiting times on the phone, we are changing how we notify patients of “No-Action” test results.
✅ What is a “No-Action” Result?
A “No-Action” result means:
âś” Your doctor has reviewed your result(s)
âś” No follow-up appointment is required at this time
âś” Your result has been assessed and no further action is needed
You will receive a secure SMS message advising you that your results have been reviewed.
⏳ Waiting for Multiple Results?
If you have had more than one test performed, please allow up to 5 days for all results to be received and reviewed by your doctor.
👩‍⚕️ Still Have Concerns?
If your symptoms continue, or you would like to discuss your results or any other health concerns, please make an appointment with your doctor.
📞 Keep Your Details Up to Date
To receive SMS result notifications, we need your correct mobile phone number.
Please check your contact details with Reception today.
❌ Prefer Not to Receive SMS Results?
You can opt out of SMS result notifications at any time by advising our reception staff.
Thank you for helping us provide a faster and more efficient service.
